MorganCaywood

Solutions

Meetings Technology Services

The world of meetings has evolved quite significantly and looking for the right service provider and getting the much needed support that technology requires can be a challenge. I have pooled together these resources for the purpose of enhancing internal and external communications through collaborative conferencing products, increasing membership retention and producing non-dues revenues for associations through content archive solutions, and facilitate dissemination of information to a large audience instantly with broadcast capabilities. I have always taken pride in recommending the right service and provider for technology applications in the meetings industry. I have earned a reputation with clients and vendors for consistently providing responsive and reliable support in the areas of conferencing, messaging, and content capture.

I have successfully combined my diverse academic experience and professional expertise to provide direct technical and administrative support in the following areas:

Conferencing Solutions: We work with the largest independent provider of conferencing services in the world. With a full suite of audio, video, and web conferencing solutions you will experience superior customization and responsiveness with unparalleled support! Specific programs include:

• Reservation-less audio conferencing with and integrated web interface for advanced control.
• Event audio conferencing for large announcements or industry training and education events.
• Web conferencing solutions for sharing PPT presentations or reviewing and collaborating on documents such as word, excel, or any other desktop application.
• Video conferencing solutions for effective “face-to-face” communication without the pain and expense of business travel.

I have extensive experience in supporting these solutions from operations and call execution to the back-office and administrative options.

Messaging Services: We can deliver a wide range of broadcast solutions including fax, email, and voice to get your message out! With so many customizable options we can implement a media delivery system that will ensure the right message is delivered to the right people on time. Some of the specific programs include:

• Managed fax broadcasting and fax merge to personalize your communication in an effort to increase readership.
• Automated, software based, fax broadcast solutions.
• Email broadcast solutions with tools like hyper links, dynamic data merge, BounceBack and OptOut processing, and click-through tracking to your web-site.
• Voice mail broadcasts to conduct surveys, renew members and subscribers, and\or reminders for upcoming events.

By applying a pro-active approach we can help identify your requirements and streamline the process to ensure all of your messages are effectively delivered while maintaining compliance with the latest TCPA regulations.

Content Capture and Media Distribution: We can also be your full service provider of innovative solutions for archiving conference and meeting content on the web and CD-ROM. These content driven products have been proven to increase revenue and extend the value of your meetings. Some of the specific programs include:

• Recording live content at your annual meetings, trade shows, workshops, etc… and syncing with the PPT presentation to create a true multi-media experience for those in need of your educational content.
• Using your previously recorded audio and your visual presentation and blending them together to create a synced and searchable interface including transcription and supporting documents for users to access the content again and again.
• Reproduction and distribution of your meeting archives.

In this day and age creating a library of your meetings to make available for your members, employees, etc… is very important. We can help you create these archives in an easy-to-use interface and distribute them with ease!